Restaurant Server Training

Restaurant Service Training

Interaction with guests is a waiter’s or waitress’s moment to exemplify total customer satisfaction. This Restaurant Server training covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from the preparation before receiving guests, up to the time guests leave the outlet. If properly executed, it will lead to higher return business.

Course Title

Interact with and Serve Food and Beverage Customers

Course Objectives

This unit aims to equip the learner with the knowledge and application skills in interacting with and serving food and beverage guests and be able to apply them to the workplace.

Course Content

1. Assisting guests with seating.
2. Taking food and beverage orders.
3. Serving beverages.
4. Picking up food orders
5. Serving food
6. Presenting bills
7. Assisting guests with departure

Certification

Participants who fulfil all requirements will be certified with a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

This course is part of the Service Crew Training for restaurant and hospitality.

All prices inclusive of GST