Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment1
Ecommerce
Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment
Managing Ecommerce Goods from Source to Customer
Course Objectives
Many businesses want to join the ecommerce revolution due to the greater outreach potential, elimination of geographical limitations and the convenience and accessibility of purchases for customers. Most training providers out in the market, however, focus only on teaching aspiring businesses how to set up online presences and conduct digital marketing; often missing out on how to optimise business operations and logistics to support the growth of their online businesses.
This course will impart strategies and techniques to plan, operationalise and review order fulfilment activities that directly support the success of ecommerce businesses.
About the Training Provider
This course is part of the ecommerce courses in partnership with Cantley Lifecare. Cantley Lifecare is the owner of popular Singapore ecommerce stores such as Senior Care, Honey City and Pet Food Care.
Course Title
Selling on Online Marketplaces – Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment
Course Content
Overview of Supply Chain Management
Explain end-to-end supply chain and the importance of supply chain management
Managing Imports and Overseas Deliveries
- The ins and outs of importing
- Ex-Works vs Free on Board (FOB)
- Different delivery options internally within China, courier vs trucking
- What is the role of a freight forwarder?
- Air freight vs sea freight
- Prohibited, controlled and restricted goods and how to check where to apply for licenses
- Custom duties and taxation
- Comparison between overseas delivery options
- Postal vs Hybrid vs Courier
- DHL
- SingPost
- Janio
- DirectLink
Warehousing and Packaging
- Packing Materials and Options
- Polymailer
- Bubble wrap
- Bubble mailers/Padded envelopes
- Air tube bag
- Packing peanuts
- Air pillows
- Thermal boxes for frozen food
- Shipping Labels
- Warehousing
- Floor plan
- Inventory entrance, inventory exit
- Self-Collection station
- Inventory receipt documentation and process
- Shelving and racks
- Bins and dividers
- Pallet mover/forklift, lift and ladders
- Fast moving nearest to packing station
- First in First Out
- Safety equipment and gear
- Safety markings and signages
- Pick and Pack
- Discrete picking
- Wave picking
- 1 picker, 2 packer to double check orders
- Inventory Management System
- Periodic vs Perpetual Inventory or just have more in inventory
- Square
- Inventory forecasting
Managing Local Deliveries and Last Mile Fulfilment
- Last Mile Fulfilment (LMF)
- Self-fulfilment vs courier/postal vs fulfilment centres
- Documentation for self-fulfilment
- Things to note when using a LMF service
- Service Quality
- Insurance and Claims
- Ease of claim process
- Speed of delivery
- Cost
- Comparison between the different major courier service (local delivery) in Singapore
- Qxpress
- Ninjavan
- J&T
- Speedpost
- Singpost
- Order Tracking and Integration
- Tracking page
- Email tracking update
- SMS tracking update
- How to Prepare for High-Volume Sales Period
- Immediate Action Plan
- What to expect and prepare for as sales volume increases
- $640.00
http://www.coursewsq.com/
E-commerce refers to the commercial activities centering on Commodity Exchange by means of information network technology.It can also be understood as the activities of conducting transactions and related services in the form of electronic transactions on the Internet, enterprise Intranet and value-added network. It is the electronization, networking and informatization of all links of traditional commercial activities.Internet as the medium of business activities belong to the category of electronic commerce.
E-commerce usually refers to a wide range of commercial trade activities around the world, in the Internet open network environment, based on client/server applications, buyers and sellers do not meet with all kinds of commercial activities, realize consumer online shopping, online transactions between merchants and online electronic payment and various business activities, trading activities, financial activities and related comprehensive service activities of a new type of commercial operation mode.Governments, scholars and business people in different countries have given many different definitions according to their position and different perspectives and degrees of participation in e-commerce.E-commerce is divided into: ABC, B2B, B2C, C2C, B2M, M2C, B2A (namely B2G), C2A (namely C2G), O2O, etc.
E-commerce is the direct product of the explosive development of The Internet and a new development direction of the application of network technology.The Internet itself has the characteristics of openness, global, low cost, high efficiency, has become the inherent characteristics of the e-commerce, and greatly beyond the electronic commerce as a new form of trade is the value of, it will not only change the enterprise’s own production, management, management activities, but also will affect the whole social economic operation and structure.The “electronic” technology platform based on the Internet provides an extremely broad space for the development of traditional business activities, and its outstanding advantages are incomparable to the traditional media.