Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment1

Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment1

Managing Ecommerce Goods from Source to Customer

Course Objectives

Many businesses want to join the ecommerce revolution due to the greater outreach potential, elimination of geographical limitations and the convenience and accessibility of purchases for customers. Most training providers out in the market, however, focus only on teaching aspiring businesses how to set up online presences and conduct digital marketing; often missing out on how to optimise business operations and logistics to support the growth of their online businesses.

This course will impart strategies and techniques to plan, operationalise and review order fulfilment activities that directly support the success of ecommerce businesses.

About the Training Provider

This course is part of the ecommerce courses in partnership with Cantley Lifecare. Cantley Lifecare is the owner of popular Singapore ecommerce stores such as Senior Care, Honey City and Pet Food Care.

Course Title

Selling on Online Marketplaces – Ecommerce Supply Chain, Warehousing, Logistics & Fulfilment

Course Content

Overview of Supply Chain Management

Explain end-to-end supply chain and the importance of supply chain management

Managing Imports and Overseas Deliveries

• The ins and outs of importing
  • Ex-Works vs Free on Board (FOB)
  • Different delivery options internally within China, courier vs trucking
  • What is the role of a freight forwarder?
  • Air freight vs sea freight
  • Prohibited, controlled and restricted goods and how to check where to apply for licenses
  • Custom duties and taxation
• Comparison between overseas delivery options
  • Postal vs Hybrid vs Courier
  • DHL
  • SingPost
  • Janio
  • DirectLink

Warehousing and Packaging

• Packing Materials and Options
  • Polymailer
  • Bubble wrap
  • Bubble mailers/Padded envelopes
  • Air tube bag
  • Packing peanuts
  • Air pillows
  • Thermal boxes for frozen food
• Shipping Labels
• Warehousing
  • Floor plan
  • Inventory entrance, inventory exit
  • Self-Collection station
  • Inventory receipt documentation and process
  • Shelving and racks
  • Bins and dividers
  • Pallet mover/forklift, lift and ladders
  • Fast moving nearest to packing station
  • First in First Out
  • Safety equipment and gear
  • Safety markings and signages

• Pick and Pack
  • Discrete picking
  • Wave picking
  • 1 picker, 2 packer to double check orders
• Inventory Management System
  • Periodic vs Perpetual Inventory or just have more in inventory
  • Square
  • Inventory forecasting

Managing Local Deliveries and Last Mile Fulfilment

• Last Mile Fulfilment (LMF)
  • Self-fulfilment vs courier/postal vs fulfilment centres
  • Documentation for self-fulfilment
• Things to note when using a LMF service
  • Service Quality
  • Insurance and Claims
  • Ease of claim process
  • Speed of delivery
  • Cost
• Comparison between the different major courier service (local delivery) in Singapore
  • Qxpress
  • Ninjavan
  • J&T
  • Speedpost
  • Singpost
• Order Tracking and Integration
  • Tracking page
  • Email tracking update
  • SMS tracking update
• How to Prepare for High-Volume Sales Period
• Immediate Action Plan
• What to expect and prepare for as sales volume increases

Class Pricing

$640.00

The concept of logistics was first formed in the United States and originated in the 1930s. It originally meant “distribution of goods in kind” or “distribution of goods”.It was introduced to Japan in 1963 and means “circulation of things” in Japanese.After the 1970s, the term “logistics” gradually replaced the term “circulation of things” in Japan.

The word “Logistics” in China is a loanword introduced from Japanese materials and derives from the translation of “Logistics” in Japanese materials.

According to the Chinese logistics terminology standard, logistics is defined as the process of the physical flow of goods from the place of supply to the place of receiving. According to the actual needs, logistics organically combines the functions of transportation, storage, loading, unloading, handling, packaging, circulation processing, distribution and information processing to realize the requirements of users.

Logistics, English name: logistics.Definition: Part of a supply chain activity is the process of planning, implementing, and controlling the efficient and low-cost flow and storage of goods, services, and related information from place of origin to place of consumption in order to meet customer needs.

Logistics: warehousing as the center to promote production and market to keep pace.

Logistics Management (Logistics Management) is to point to in the process of social production, according to material data entity flow pattern, the basic principle of application Management and scientific method, the Logistics activity planning, organization, command, coordination, control and supervision, make the Logistics activities achieve the best coordination and cooperation, to reduce Logistics costs, improve Logistics efficiency and economic benefits.Modern logistics management is based on system theory, information theory and cybernetics.Logistics aims at meeting certain economic, military and social requirements, and achieves its goal by creating time value and place value.